AI for beauty and retail teams

The counter, switched on

Counterlit is an AI-driven system for beauty and retail. Meet Buddy. Say what the client wants, confirm, and the sale is ready. Bookings, people, and stock stay simple on every tablet.

Already a customer? Log in with your company site name (e.g. yourbrand.counterlit.com).

All in one system

Retail till, live on every tablet

Search, scan a barcode, or tell Buddy what to add. You confirm before anything changes. Checkout and chat are right there.

This till is a demo

Add a product, complete the sale, then print the invoice. Nothing is charged.

  1. Tap a product
  2. Complete the sale
  3. Print the invoice
mycompany
Demo till
Catalog POS Tools CRM

Meet Buddy, the AI on the till

Counterlit is driven by AI. Buddy sits with you at the till, builds the sale in your words, and answers easy questions about the day.

Talk naturally
Name a product, a discount, or the total. Everyday language is enough.
You stay in charge
Nothing goes into the cart until you say yes.
Knows your day
Ask what you sold, how your target looks, or when you are on shift.
Voice or typing
Hold the mic and speak, or type. Either way works.
Your own products
Buddy uses the names already in your shop, not a generic list.
A helpful guess
Wildcard looks at recent sales and suggests a cart you can still change.

That is the whole idea. Friendly on the floor, with Buddy doing the fiddly part.

Checkout built for real shop floors

Client, payment, staff split, a note, then print. Cash, card, or cheque, and a signed agreement when the shop asks for one.

Complete sale mycompany
ML
Demo Client
+852 9000 0000
Existing
Hydra Glow Serum × 1$480
Signature Facial × 1$2,800
Redemption × 2$0
Total $3,280
Payments
Visa · $2,000 Cash · $1,280
Staff on this invoice · commission split
Staff A
50%
Staff B
30%
Staff C
20%

Split can be equal or custom — never over 100%.

Save for later Confirm sale

Multi-staff invoice split

Assign one or more staff to the sale and set each share (%). Equal split or custom — the total cannot exceed 100%.

Multi-payment on one ticket

Mix cash, cards, cheque, and Octopus on one invoice. A cheque needs a number. You cannot charge more than the cart.

Receipt-ready in one step

Print the receipt. If the shop uses an agreement, the client reads the terms, ticks, and signs. The PDF stays on their profile.

Built for the floor

Tablet-first Counterlit your consultants and spa teams can use between clients — not only in the back office.

CRM — people, follow-ups, sales plan

One client file across till and calendar. Follow-ups, birthdays, monthly shop targets, planned sales that move to Partial or Won when the invoice lands, plus a report builder.

Bookings — rooms, beauticians, redeem

Day, week and month calendars by room. Walk-in and check-in, session redeem, roster day-offs, turnover buffer, day-sheet photo. Other tablets update from the company cloud.

Inventory that stays under control

Know what each shop holds, move stock safely between warehouse and locations, and catch count mistakes early. without spreadsheets.

Daily stock counts

Floor staff open Stock count from POS Tools, enter what is on the shelf, and send the count to the cloud. Only one tablet can count a location at a time so numbers are not doubled.

  • Staff count products on the floor
  • System compares to expected stock
  • Admin reviews differences and adjusts or asks for a recount

Count flags. clear signals

When counts do not match, the location gets a flag so the team knows to recount. Flags escalate if the problem continues.

Flag 1 · recount Flag 2 · check again Flag 3 · admin unlock

After three flags, only someone with inventory rights can unlock another count so serious mismatches are never ignored.

Warehouse & shop stock

Keep a main warehouse separate from each store. Receive supplier goods into the warehouse, then move them out to shops when needed. Non-physical items (treatments, redemptions) stay out of stock counts automatically.

Transfers made simple

Build an order for a shop (under-minimum items can fill in automatically), send it as a transfer from warehouse or another location, then confirm on the receiving tablet.

  • Create order → send to transfer
  • Shop marks received (all or partial)
  • Admin confirms → both stocks update in the cloud
! Recount request

If the shop receives only part of a transfer, admin can process partial quantities or ask for a recount. shown on POS Tools.

How stock moves (at a glance)

Each step shows on the other tablets, so everyone is looking at the same numbers.

Supplier → Warehouse → Transfer to shop → Shop receives → Sale / tester / loss → Live stock

Everything your floor and office need

From the till and Buddy, to staff chat, Shop Ops, and a backup you can restore.

Fast checkout

Walk through client, payment, who sold it, a note, then the receipt. Set a cart total, or take cash, card, or cheque.

Customer CRM

Profiles, purchase history, notes, photos, treatment courses, and balance due. searchable by phone.

Treatments & redemptions

Sell treatment packages, track sessions, and redeem complimentary products with clear balances.

Inventory that stays honest

Per-location stock, warehouse, transfers, stock counts with flags, testers & losses, and order requests.

Staff roles & access

Custom roles, location access, admin modules by permission. Full Owner stays protected.

Shop Ops

Roster, personal monthly targets, and shop expenses, only for the shops that person is assigned to. A target falls by their share of each sale.

Accounting & payroll

Invoices, refunds, expenses with receipt photos, simple P&L, and commission-aware payroll.

Register & end of day

Open and close the register, reconcile card and cash, and keep a clear EOD trail per shop.

Every tablet stays together

A sale on one tablet shows up on the others. Stock and reminders stay in step, without extra steps.

Just talk to Buddy

No codes to learn. Say a product, a discount, or a total, and Buddy prepares the sale for you.

Help Centre & tickets

In-app guides and support tickets with replies, so shops get answers without leaving the product.

Easy for the whole team

Staff see their own shops. Managers see the wider picture. Nothing technical to set up on the floor.

POS Tools

Orders, clients, stock count, transfers, open tester, the register, and a barcode scan from the camera.

My Zone

Each person sees only their own sales, customers, shifts, and this month’s target.

Buddy

Name a product, a discount, or a total. You confirm before the cart changes. Ask about your sales and targets, or say Buddy when you just want to talk.

Staff chat

Messages, photos, and voice notes on the till. Unread counts sit on the button. Only people you allow can open the chat.

Backup and restore

Save a copy of clients, sales, stock, and bookings, or set a daily, weekly, or monthly cycle. The cycle runs even if no till is open.

Light and dark

Pick the look for the whole company. Light is the default. Other devices follow on the next refresh.

Simple pricing

One clear rate per shop. No per-seat surprises for the floor team.

Per location
$0 USD
per location / month
  • Full POS, CRM & inventory
  • Unlimited staff logins per location
  • Every tablet stays up to date
  • Roster, targets, and simple accounts
  • Help Centre & support tickets
  • Buddy, the shop AI

Billed monthly. Multi-location brands: one fee per active shop. Custom onboarding available on request.